FAQ
Straight answers before you ask for a plan
The questions business owners ask us most, answered plainly. If yours is missing, ask it in the contact form.
The service
What is SEO Machine?
The done-for-you services of Takat AI. We get you found on Google and in AI assistants, run your ads, put AI agents on WhatsApp and your website, fill and follow your sales pipeline, make your content, build your sites and apps, run the operations behind them and train your team. You approve what goes live.
Is it software I have to learn?
No. We use our own tools, including the SEO engine that runs 38 of our websites, but you do not have to learn anything new. You approve, we do the work.
Which services do you offer?
Eight groups: software development, growth (SEO, AI search, Google and Meta ads), AI agents, sales, content and social, websites, shops and apps, operations and hosting, training and audits. See every service.
Which languages?
Our SEO engine already runs sites in French, English and German, and we have tested a WhatsApp agent that answers voice notes, including in Kiswahili.
Software development
Can you build our own software or CRM?
Yes: custom software, CRMs built around your process, client portals, AI platforms and integrations, from a prototype to production. Three client platforms we built are live in production today.
Who owns the code?
You do. The code sits in your repositories and the services run in your accounts or on a server dedicated to you.
Do you build mobile apps?
We build responsive web apps that can be installed on a phone. We have not shipped a native iOS or Android app yet, and we say so plainly.
Do you use AI to write code?
Yes, under review: our developers work with AI coding agents, and a human reviews and merges every change.
Price and commitment
How much does it cost?
Each plan is quoted for your business after a first look, so there is no public price list. Ad spend is separate and paid by you directly to Google or Meta.
Is the ad budget included?
No. Ad spend goes from your account straight to Google or Meta, on daily budgets you approve. Our work is quoted separately.
AI agents
What can an AI agent do for my business?
Answer customer questions on WhatsApp or your website from facts you confirmed, take bookings and orders, follow up leads and renewals, sort your mailbox, take notes in your meetings, or answer from your own documents.
What if the agent gets something wrong?
It runs in dry-run mode before going live, so you read what it would send. Live, it stays inside a daily cap, hands over to a person when a question is out of its scope, logs every message, and can be switched off at any time.
Which WhatsApp do you use?
The official WhatsApp Business Platform from Meta, with a number in your name.
Sales and outreach
Will you send cold emails in my name?
Only once you validate them. We build the lists and draft the emails; nothing is sent without your OK.
Where do my leads go?
Into a CRM you own, with an alert to your team. On our own sites, a lead reaches the CRM and the alert in under 2 minutes.
Results and honesty
Can you promise rankings or sales?
No. Nobody controls what Google or Meta show, or what your customers decide. We commit to the work, the checks and the rules, and we measure everything so you can see what it brings.
Will you invent figures or reviews to look good?
No. Every number we publish has a source, and our checks refuse changes with an unsourced figure. We never write fake reviews, fake prices or fake claims.
Why do you not show client results?
We do not publish client names or results. The figures on this site are about our own websites and work, counted on 6 October 2026.
Accounts and data
Who owns the accounts?
You do. Ad accounts, pixels, WhatsApp number, CRM, Search Console, GA4 and domain are in your name and stay yours.
Do you handle cookie consent?
Yes. We set up a consent banner where refusing is as easy as accepting, and connect it to your measurement.
Will your AI delete my emails?
No. Our email triage moves and labels messages. It never deletes.
Working together
What do you need from me?
Access to the tools concerned and the facts about your business. We never publish a fact you have not given or confirmed.
How do I follow the work?
A plain-language report each month, and your own dashboards, ad accounts, CRM and agent logs open to you at any time.
Who is behind the service?
Takat AI, through Takat (Pty) Ltd, registered in South Africa (2015/294016/07). See the legal notice.
Want to know what we would do first?
Tell us your business, your town and your website. We come back by email with a first plan: growth, AI agents, sales or all three.